Answered By: Emma Sansby, BA (Hons) MA MCLIP
Last Updated: 04 Oct, 2018     Views: 30

Please note that this answer is applicable to BGU students only. Staff members, external library members and visitors should contact the IT Helpdesk or Library for further advice.

There are several BGU systems you can login to with your IT credentials.  Your password is always the same, regardless of the system you are trying to access, but the way you enter your username varies between systems.  The table below lists the main systems and which username you should use:

 System  Username
 BGU Email  Full BGU email address
 Blackboard  B number only
 Computer login, e.g. at a library workstation  B number only
 Library account (via WorldCat)  Full BGU email address
 Library e-resources  B number only
 Wi-Fi  Full BGU email address

 

If you follow the guidelines above and still have problems accessing a system contact the IT Helpdesk at helpdesk@bishopg.ac.uk or on 01522 583666.  

Alternatively, you can change your password at https://helpdesk.bishopg.ac.uk:8443. You will need to register in advance to use this service for which you need to provide your username, password and the answers to three security questions. Once you've done this, if you need to reset your password in future you need only go to the site, click on 'Reset Password' or 'Unlock Account', and answer the security questions.