Answered By: Defunct Users
Last Updated: 22 Mar, 2023     Views: 245

A £10 replacement charge is normally payable if:

  • you lose your card
  • you damage your card
  • you wish to change your photograph

No replacement charge is normally payable if:

  • your card has been stolen and you can provide a Police crime reference number
  • your card has a technical fault
  • your details need to be changed (e.g. you change your name)
  • your card is more than 2 years old

For more info email helpdesk@bishopg.ac.uk.  

If you already know you need to pay for a replacement card you can do so using the link below.  IT Services will then contact you to arrange collection.