Please tell us straight away, especially if it is overdue.
We carry out several searches in the Library to make sure that it has not been returned and, if it is not found, we ask you to either pay for a replacement copy or provide a replacement copy yourself.
If the book is subsequently found (within 5 years) we refund the replacement cost or, if you prefer, give you back the replacement copy you supplied. We only refund the replacement cost if you can produce the receipt we issued to you, or, if you supplied a replacement copy, if you can produce evidence of how much you paid for it.
If you are the victim of a crime which results in library books being stolen (for example, your car is stolen with library books in it) and you can provide us with a Police crime reference number no further action will be taken.
